The Van Horn Commitment to Consumer Fairness
It is the long standing policy of the Van Horn Automotive Group to provide the upmost respect to every person that walks through the door of one of our dealerships. In accordance with that policy the Van Horn Automotive Group believes in fair dealing with all Consumers. Every dissatisfaction or complaint is handled with the upmost care and sincerity to ensure that the consumer has been treated fairly. It is also the belief of the Van Horn Automotive Group that purchasing an automobile should always be a positive experience. Anything to the contrary tarnishes the integrity of the dealership and the automotive industry. To demonstrate our commitment to fair dealings and integrity we have placed links on this page to the Wisconsin Department of Agriculture Trade and Consumer Protection along with the Department of Transportation’s websites. The Van Horn Automotive Group strongly encourages all consumers to visit both websites to understand their rights when purchasing an automobile.